Packages & pricing

Three tiers, one platform

Every package combines a one-time cost with a monthly subscription. Tiers are cumulative: Pro includes everything in Base, and Ultra includes everything in Pro. All figures in SGD.

Base

Core Sales & Inventory

Single-branch or small operations needing core tracking.

S$1,300 – 2,200One-time+ S$45 / month
Talk to us about Base
  • 1AI agents

Sales

  • Invoice search & line lookup
  • Sales item summary by item / store
  • Returns by store & summary
  • KPIs: profit, invoice net, return net

Stores

  • Stock count by item / store
  • Stock status & detail list
  • Item-level stock report
  • Low stock & zero availability

Master data

  • Customer & item tables
  • Category & unit lists
  • Payment types
  • Manufacturer & warranty

Finance — basic

  • Daily sales finance
  • Cashbook review
  • Customer payment report
  • Payment vouchers

Included add-ons

  • SMS gateway — transactional alerts only
Not included in Base
  • GRN / purchasing
  • Aging analytics
  • Credit & collections
  • Serial tracking
  • Full accounting
  • Dashboards
  • MCP
  • Loyalty
  • Call centre
  • Freeze stock

Ultra

Enterprise & AI Analytics

Large multi-branch groups needing full accounting, automation & AI analytics.

S$6,500 and aboveOne-time+ Custom subscription
Talk to us about Ultra
  • UnlimitedAI agents
  • CustomDashboards

Everything in Pro, plus

Full accounting

  • GL account mapping
  • Trial balance
  • Edit journal entries
  • Balance sheet
  • General ledger
  • Cheque realize / reject
  • Settlement review
  • Expenses management
  • Sales vs P&L reconcile
  • Invoice flow control

MCP / AI analytics

  • Natural-language querying over live data
  • Custom SQL via knowledge-based query
  • Ad-hoc report generation on demand

Pricing engines

  • POS discount matrix
  • Item-wise price matrix

Governance

  • Multi-branch consolidated real-time reporting
  • Priority support

Included add-ons

  • Full loyalty programs
  • Call centre with web calling & live chat agents
  • Internal staff call & chat

At a glance

One-time cost by package

Where each tier sits on the same scale. Ultra is open-ended and scoped per group.

  • BaseS$1,300 – 2,200
  • ProS$2,200 – 6,500
  • UltraS$6,500 and above

Compare

Coverage by category

Thirteen ERP module groups, side by side.

ERP module coverage by package
CategoryBaseProUltra
SalesFullFullFull
Purchasing / GRNNot includedFullFull
Stores / InventoryFullFullFull
Aging AnalyticsNot includedFullFull
Credit & Collections (AR)Not includedFullFull
Serial TrackingNot includedFullFull
Delivery OrdersNot includedFullFull
Finance / AccountingBasicBasicFull
Master DataFullFullFull
AI AgentsBasicBasicFull
DashboardsNot includedBasicFull
MCP / Conversational AI AnalyticsNot includedNot includedFull
Pricing EnginesNot includedNot includedFull
  • Full
  • Basic
  • Not included

Beyond standard ERP scope

Capabilities competitors bolt on

Communications, loyalty and stock governance ship inside the platform — no third-party stack to integrate.

Capabilities included in VelocityOS, by package
CategoryBaseProUltra
SMS GatewayTransactional alerts and campaign sends triggered directly from ERP events.BasicFullFull
Loyalty ProgramsPoints, tiers and redemption running against the live customer table.Not includedBasicFull
Call Centre ServicesWeb calling facilities and live chat agent desks for customer-facing teams.Not includedNot includedFull
Internal Staff Call & ChatBranch-to-branch voice and messaging for staff, inside the same platform.Not includedBasicFull
Freeze Stock ControlFrozen items are blocked from outbound invoices and deliveries until released by authorised personnel.Not includedFullFull
  • Full
  • Basic
  • Not included

Upgrade path

What each step up buys

Two clear jumps, each solving a different problem.

  • BasePro

    Operational breadth across branches

    • Purchasing / GRN
    • Aging
    • Credit & collections
    • Serial tracking
    • Delivery orders
    • Stock costing
    • Freeze stock control
    • Loyalty & staff chat
  • ProUltra

    A closed book and live conversational analytics

    • GL & trial balance
    • Balance sheet
    • Cheques & settlements
    • Pricing engines
    • Unlimited AI agents
    • Call centre & live chat
    • MCP

FAQ

Pricing questions, answered

How is VelocityOS priced?

Every package has two components: a one-time cost and a monthly subscription. Base is S$1,300–2,200 one-time plus S$45 a month, Pro is S$2,200–6,500 plus S$130 a month, and Ultra starts at S$6,500 with a custom subscription. All figures are in Singapore dollars. The exact position inside each range is confirmed during scoping.

Which package should a single-branch business start on?

Base. It covers sales, stores, master data and basic finance — invoice search, stock counts, low-stock reporting, cashbook review and payment vouchers — which is what a single-branch or small operation needs to track day to day.

When does it make sense to move from Base to Pro?

When you start buying stock formally and selling on credit across more than one branch. Pro adds purchasing and GRN, aging analytics, credit and collections, serial tracking, delivery orders and stock costing — plus freeze stock control, loyalty and internal staff chat.

What does Ultra add over Pro?

A closed book and live conversational analytics. Ultra adds the full accounting suite (general ledger, trial balance, balance sheet, cheque realize and reject, settlement review), pricing engines, unlimited AI agents, fully customisable dashboards, the call centre suite, and MCP — natural-language querying over your live data.

Do we need third-party tools for SMS, loyalty or the call centre?

No. Communications, loyalty and stock governance ship inside the platform. SMS gateway, loyalty programs, call centre services, internal staff call and chat, and freeze stock control are part of VelocityOS rather than a separate stack you integrate and maintain.

What are AI agents, and how many do we get?

AI agents watch for specific operational pain points and act on them — low-stock alerts and daily sales anomaly flags, for example. Base includes one agent covering 2–3 basic pain points. Pro includes 3–5 with scheduled runs and a preview before any action is taken. Ultra is unlimited, with custom pain points, run-now automation and escalation routing.

What is MCP / conversational AI analytics?

It lets your team ask questions of live ERP data in plain language instead of waiting on a report. It also supports custom SQL through knowledge-based query and ad-hoc report generation on demand. MCP is an Ultra capability.

Are the tiers cumulative?

Yes. Pro is everything in Base plus the Pro modules, and Ultra is everything in Pro plus the Ultra modules. Nothing is taken away when you move up.

How many branches and users does each package cover?

Branch and user counts are confirmed during scoping rather than fixed publicly, because they depend on how your stores and staff are structured. Tell us your branch count on a demo call and we will confirm where you land.

Get started

See VelocityOS running on your own numbers

Book a demo and we will walk through the modules your branches actually use — then tell you honestly which package fits.